Contact Us

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Terms & Conditions

Terms & Conditions

  • cloth + thread dolls are one of a kind & handmade, therefore there will be slight variations in each item.
  • each doll is made to order (unless RTS) delivery time is only estimation & you will always be advised of any delays. 
  • c + t dolls have button jointed arms and may not be suitable for children under three years of age.
  • please ensure shipping address is currently correct to avoid any delay/loss as we are not responsible for items shipped with incorrect information.
  • apologies but we are unable to combine postage at this stage.
  • all Australian parcels will be shipped flat rate $10 signature on delivery & tracking number.
  • all International parcels will be shipped with tracking at varied rates e.g. Europe $50AUD, USA & Canada $30 & Asia $25
  • please note that some international shipments may be subject to local duties & taxes.
  • shipping can be tracked on the AustPost website or by downloading the AustPost app.
  • we currently accept Paypal, MasterCard & Visa.

all content, designs, items & images are subject to copyright & may not be reproduced without authorisation.

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